Be ready the day the auditor calls.

Accorda brings your compliance work into one place: a versioned policy library, staff policy sign-offs, training records, staff credential and licence tracking with expiry reminders, incident and reportable-incident management with corrective actions, complaints and risk registers, internal audits against the Practice Standards, one-click audit evidence packs, and Regulatory Radar — a curated feed of the regulatory changes that affect you. AI helps review and draft — your team makes every decision.

Instead of scrambling when an auditor calls, the evidence builds itself as your team works — every policy version, sign-off, training record and incident is captured and timestamped. When you need it, you generate a complete, SHA-256-signed evidence pack in one click.

Yes. Drag and drop the policies you already have — as many at once as you like — and Accorda checks each file, sets an editable title, and asks who should see it. From there the AI reviews them against the frameworks for your sector and flags the gaps. Most teams are up and running in an afternoon.

Accorda reviews each policy against the standards that apply to you, flags gaps, suggests improvements, and can draft updates for you to consider. It suggests; you approve. Nothing changes without a person signing off — the AI never makes the call for you.

Assign a policy or training item to your team and Accorda tracks who has acknowledged what, and when. You see current, expiring and overdue items at a glance — no chasing paper, and no separate spreadsheet to maintain. Staff credentials and licences are tracked the same way, with reminders before anything expires.

Regulatory Radar is a curated feed of regulatory changes relevant to your sector and state, drawn from official sources like the NDIS Commission and ACECQA. Each update is linked to its source and checked against your own policies, so you can see what changed and which of your policies it affects — without watching the regulators yourself.

Yes. Internal audit walks you through the Practice Standards question by question, in plain English, with the evidence to look for spelled out. Anything you mark non-compliant becomes a corrective action you can track to close-out — so gaps surface on your terms, not the auditor’s.

Yes, both are built in. Complaints are tracked from received through to resolved and closed, with an audit-ready history of how each one was handled, and the risk register works the same way — the registers the Practice Standards expect, kept properly.

Apply any filters you need and Accorda assembles your current policies (and their history), sign-off records, training status, and incident history with corrective actions into a single timestamped pack — exportable as PDF or ZIP, with every page SHA-256 signed and independently verifiable.

An afternoon, not a quarter. Accorda walks you through five short steps the first time you sign in — about sixteen minutes of guided setup in total, and you can stop and come back to it. Drag in the policies you already have, paste your team straight out of a spreadsheet, and say who signs what. If you’d rather we set it up for you, optional white-glove setup is available.

Yes. Accorda runs in the browser and works on phones and tablets, so staff can acknowledge policies and log incidents wherever they are.

The trial runs 14 days with full features and no credit card. The AI tools have fair daily limits — policy reviews, AI authoring and the cross-policy check each have their own daily allowance — which is plenty for evaluating the product. If you don’t continue, your account becomes read-only — your records aren’t deleted — and you can choose a plan whenever you’re ready.

Your data is hosted in Australia, isolated per tenant with row-level security, and every record is SHA-256 signed so it’s provably unaltered. You can export your data at any time — no lock-in.

NDIS first, with the same system fitting aged care, allied health, medical, dental, childcare, trades, and broader health and community services. Accorda calibrates to the frameworks that apply to you.

No — and we’d rather be upfront. Accorda is your compliance and incident system: policies, sign-offs, training, incidents and audit evidence. It works alongside your claims, billing and rostering tools, not instead of them.

No. Accorda is useful while you’re preparing for registration and for staying audit-ready once you’re registered. For advice specific to your situation, check with the NDIS Commission.