SIL providers in NSW: ready for mandatory registration.

What changes for NSW SIL providers

On 1 July 2026 the NDIS Quality and Safeguards Commission began mandatory registration for supported independent living and platform providers, with further support categories announced to follow. Reform timing and scope are subject to ongoing legislation; confirm specifics for your service with the Commission.

Providers who have operated unregistered will be audited against the Practice Standards for the first time. The standards expect documented policies staff have acknowledged, incident and complaints registers, worker screening on file, and evidence that the provider checks its own compliance.

NDIS Worker Check in NSW

NDIS workers in risk-assessed roles need a current NDIS Worker Check, applied for through Service NSW and administered by the NSW Office of the Children's Guardian. Because SIL is 24-hour support with rotating rosters, the register has to show which workers held a current clearance on a given day. Requirements and agency names change; confirm specifics for your service with the regulator.

• Every NDIS Worker Check tracked per worker with its expiry date
• Reminders before a clearance expires
• Renewals keep the history, so the record shows what was current on the day

The NSW Ageing and Disability Commission

Alongside the NDIS Commission, NSW has its own Ageing and Disability Commission, which handles reports of abuse, neglect and exploitation of adults with disability in their home and community, which for SIL is where the support happens. An incident register with the reportable decision on the record, and a complaints register with the response and outcome on every entry, is what both bodies expect to see. Requirements and agency names change; confirm specifics for your service with the regulator.

Where to start

Run the free Compliance Readiness Check first: fourteen questions, about four minutes, and a breakdown across nine compliance domains ranked by audit risk. Then bring your existing policies into Accorda, let the AI review them against the Practice Standards, and run an internal audit on yourself before the real one. Setup is about sixteen minutes of guided steps, and optional white-glove setup is available.

• Policies uploaded as they are, reviewed against the Practice Standards, gaps flagged
• Staff pasted in from a spreadsheet; sign-offs recorded with timestamps
• Incidents captured on a phone in plain words, reportable ones flagged
• Internal audit findings become corrective actions with owners
• A one-click evidence pack when the auditor arrives